FAQ

We are an integrated manufacturing and trading company specializing in injection molding machines. We have our own production capabilities and also provide global export and project implementation support. This allows us to control manufacturing quality while taking responsibility for international trade and after‑sales services.

We offer a range of machine sizes, including 100–300 ton, 400–800 ton, and 1000+ ton high‑tonnage models, suitable for production from small to large components. For detailed model specifications, please visit our product center or contact us for the complete parameter list.

Model selection depends on factors such as part size, weight, mold dimensions, and annual production volume. We recommend you provide samples, drawings, or a description of your requirements so our engineering team can perform a professional evaluation and offer tailored model recommendations.

We have a robust quality management system that tightly controls material procurement, manufacturing processes, assembly, and inspection. Each machine undergoes multiple performance tests before leaving the factory to ensure stability and consistent delivery quality.

Yes, we support customized configurations based on specific production processes and industry requirements, including special tonnages, automation options, and integration with peripheral equipment.

We support multiple delivery options: customers can choose self‑pickup or use their designated freight forwarder. If you prefer us to arrange logistics, we can provide export logistics services and assist in coordinating transportation based on your needs.

We offer remote guidance and support, including video calls, layout diagrams, and step‑by‑step assistance to help you complete installation and basic commissioning efficiently.

Yes, we provide remote training and guidance via video conferencing or online sessions to help you understand equipment operation and maintenance, improving operational efficiency and safety.

We provide comprehensive after‑sales support, including remote assistance, technical consultation, and spare parts supply, to respond promptly to customer needs and ensure smooth long‑term use of your equipment.

Most of our injection molding machines are made-to-order rather than kept in stock. The delivery lead time depends on the specific model, configuration and current production schedule. Please contact us for the most up-to-date estimated delivery time. Once your order is confirmed, we will prioritize scheduling in our production plan to meet your delivery requirements.